Shipping Policy

Welcome to Ziffmart.in. We aim to provide a smooth and reliable delivery experience for all our customers. Please read the following shipping policy before placing an order.

1. Order Processing

Orders are normally processed within 1–3 business days after successful order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

We may contact you by phone, WhatsApp, or email if additional information is required to process your order.

2. Delivery Time

After dispatch, delivery generally takes approximately 3–7 business days, depending on the delivery location and courier service.

Delivery to remote or difficult-to-reach locations may take additional time.

The delivery time shown during checkout is an estimated timeframe and may vary due to circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may offer free shipping on selected products, orders, or promotional periods.

4. Delivery Areas

We currently aim to deliver products to locations within India, subject to courier availability.

Some remote locations or restricted areas may not be serviceable.

5. Order Tracking

Once your order has been shipped, we may provide tracking information through email, WhatsApp, SMS, or other available communication methods.

You can use the tracking information provided to check the status of your shipment.

6. Delayed Delivery

Delivery may be delayed due to circumstances such as:

• Heavy rain or extreme weather

• Natural disasters

• Courier or logistics issues

• Public holidays

• Strikes or transportation disruptions

• Incorrect or incomplete delivery information

• Remote delivery locations

• Other circumstances beyond our reasonable control

We will make reasonable efforts to assist customers in case of delivery delays.

7. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address, mobile number, and other required information.

Ziffmart may not be responsible for delays, failed delivery, or additional charges caused by incorrect or incomplete information provided by the customer.

8. Failed Delivery

If a courier attempts delivery and the customer is unavailable, the courier may make another delivery attempt according to its policy.

If the package is returned to us because of repeated failed delivery attempts or an incorrect address, additional shipping charges may apply for reshipping.

9. Damaged Package

If you receive a package that appears damaged or tampered with, please take photographs/videos of the package before opening it and contact us as soon as possible.

For damaged or incorrect products, please refer to our Return & Refund Policy.

10. Lost or Missing Orders

If your order appears to be lost or has not been delivered within the expected timeframe, please contact us.

We will coordinate with the applicable courier service to investigate the shipment and provide an appropriate resolution.

11. Contact Us

For shipping-related questions or assistance, contact us:

Website: Ziffmart.in
Email: ziffmart.in@gmail.com
WhatsApp: +91 81299 17633
Instagram: @ziffmart.in

Ziffmart.in